Announcements

ECPU Free for 30 Days!

03-26-2020 to 04-29-2020

Essilor is pleased to offer this training opportunity for you and your staff FREE for 30 days*.
ECPU provides comprehensive and customized education for practice staff to gain knowledge based on their specific needs and roles . ECPU Practice and Staff Fundamentals includes:

  • Front Desk Staff Training modules help improve the overall patient experience
  • New to Optical On-boarding Program delivers a solid working foundation in as little as 20 days 
  • Advanced Optical & Business Essentials builds a complete understanding of dispensary operations 
  • Continuing Education Credits available for maintaining ABOC, AOA-CPC, and NCLE certifications

Program Enrollment Steps:

  • Visit: https://ecpu.com/staff-training/
  • Select "Free Trial" in the "Select a Subscription" tab, then "enroll".
  • Sign into ECPU using your username and password OR create a new account (multi-location practices should create an account for each location)
  • When checking-out enter the coupon code "WeCare4U" for your 30 day access

*Offer duration: 30 day access (offer code must be used through the end of April). This offer does not include the ABO Exam Prep Program. By virtue of receiving an ECPU course(s) from Essilor of America, the ECP shall have no obligation whatsoever to purchase or order any products or services from Essilor of America, Inc. or its affiliates.   

Texting Service

Year-Round

We are pleased to announce that we now can be reached via text message at 800-462-6723 for immediate Customer Service assistance! Plus you'll have a record of your conversation right in your texting app!
 
Text us with your warranty orders, job status checks, simple Dr. changes, UPS labels or availability questions. Please include an invoice number if possible if you are re-ordering a job.

The hours of operation for our text service are Monday-Friday, 8:00 am—5:30 pm.

Try it today--Don't W8!  smiley